DATA STORAGE AND SECURITY

Information Security
AAA makes all reasonable efforts to protect non-public personal information using physical, electronic and procedural safeguards. When you send personal information to AAA over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission (see Transaction Security Statement below).

Transaction Security Statement
We employ powerful 128-bit encryption technology and Secure Socket Layers (SSL) in all areas where your personal identity is required. For your protection, http://www.aaaet.com/ is certified by VeriSign http://www.verisign.com/.
 
This is your assurance that our site is authentic and that we're employing SSL security. You can check this security protection setting within your browser.

To view our VeriSign certificate, click on the image of the closed lock or the solid key at the bottom of your browser. Our site security information will appear.

Your account information and order history are kept behind our firewall on separate servers. All transaction information is processed under encrypted channels, although you always have the option to choose unencrypted processing.

In addition, access to your personal information is restricted within our company to provide maximum security. We restrict access to non-public personal information to those employees who need to know that information to provide products or services to you.

Our Membership Join and Renew sections utilize a third party service.  This service encripts data and handles credit card transactions offline.

Mac users please note: To be completely secure, you must use the complete URL address, of any of oursites. If you leave out the www from the Web address, your browser may not be able to resolve the addressing and you will get invalid certificate errors.

DISCLAIMER
This site contains links to other sites.  AAA is not responsible for the content or privacy practices of these other sites.

PROBLEM RESOLUTION

Contact Us
If questions or problems arise, users may contact AAA by the following methods:

Call us:
  1-865-637-1910 between 8:30 am and 5:30 pm EST.    

Write to:
  AAA East Tennessee
  Attn:  Member Services
  P.O. Box 1107
  Knoxville, TN 37901

E-mail us:
  aaacontactus@aaaet.com (Please do not include sensitive personal information)
 

MODIFICATION OF TERMS
This SecurityPolicywas produced andposted on www.aaaet.com on 08/11/04. AAA reserves the right to modify or amend this Security Policy at any time and for any reason. If there are material changes to this statement or in how AAA will use information collected, AAA will prominently post such changes prior to implementing the change.